You may need to complete an additional verification step at this stage. ![]() Select the Make transfer tab, and enter the amount, currency, recipient and date of the payment. You’ll be asked to complete a verification step at this stage for security reasons. The option to do this is available on screen, simply tap and follow the prompts to add the recipient’s personal and banking information, including the details set out above. If this is the first time you have sent a payment to this recipient you’ll need to add them to your account. Tap or hover over the Transfer/Zelle menu, and then select Transfer and To/from other banks (includes wires). Log into your Bank of America account in your preferred way.
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